JOB DESCRIPTION:

The Medical Assistant (MA) will organize, modify, evaluate, document and maintain the plan of care as determined for Emergency Department patients. In performing his/her professional practice the MA is responsible for maintaining quality cost effectiveness and guest relations. Care will include individualized, holistic, family cantered and safe care. Customer service is a priority and is expected to be a top priority of the MA.

QUALIFICATIONS:

• CMA Certificate
• Minimum of 1 years emergency room experience, urgent care experience or comparable clinical experience
• Current BLS, ACLS, and PALS.
• Strong skills in both oral and written format
• Must be flexible and service oriented
• Problem solving abilities with the ability to intervene immediately and awareness of changing conditions that may require additional assistance, (Critical-thinking)

JOB RESPONSIBILITIES/DUTIES:

• Excellent Customer Service skills
• Courtesy and Respect for every staff member
• Follow up on all send out lab specimens with accurate-documentation and physician notification.
• Performs all daily lab and equipment checks for Quality Assurance.
• Performs follow up and return phone calls
•  Maintains the facility in clean working order In accordance with OSHA and reports any equipment failure or deficiencies to the Clinic Manager.
• Maintains patient confidentiality and documents accurately in the patient chart.
• Responsible for working closely with the Front Desk and the provider on duty.
• Monitors supply every shift arid reports shortages when noted.
• Reviews company emails throughout every shift as this will be the primary means of communication
• Accurately documents any incidents and reports to the Clinic  Manager and Provider on duty.
• Uses biohazard containers correctly
• Comply with all federal regulation including but not limited to HIPPA, CMS and CLIA
• Empties sharps  containers in a timely and safe manner.
• Perform other duties as assigned by the Provider on duty
• Carry out duties as defined by Clinic Manager and CNO within the scope of practice for a LVN

WORKING CONDITIONS:

• Performs duties in a fast-paced urgent care.
• The employee must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.
• While performing duties of this job, the employee is frequently required to stand, walk, and sit; The employee is occasionally required to stoop, kneel, crouch, or crawl.
• Must submit to random drug screenings.

For any questions regarding this position, please contact us at 210-305-1017.

Location: Mexia/Waco, TX